Regeniq and Pilot: how the two services differ
This comparison uses each service's own published pages. Information about Pilot was read on 30 September 2026 from pilot.com.au and may have changed.
Unique to this comparison
About Pilot
Overview
Pilot's site title reads "Men's Health Treatment Delivered". Its site footer reads "A digital health clinic by Eucalyptus", and its site banner says "Pilot has joined the Hims & Hers group" (pilot.com.au, read 30 September 2026).
Prescribing model
You complete an online questionnaire, then have a private phone chat with a practitioner, who the FAQ says responds within 24 hours. The FAQ describes "partner practitioners" who work remotely across Australia, and says treatments are not named until a practitioner has consulted with the patient.
Pricing transparency
The FAQ describes a small connection fee, stated as "up to" a capped amount, and treatment plans priced as a "starts at" cost per day for each condition, billed every two or three months. Follow-ups and shipping are described as free, and the FAQ says there are no lock-in contracts (read 30 September 2026).
Practitioner transparency
The Medical Team page names three people with their qualifications: a hair restoration specialist, a clinical director who is a GP, and an endocrinologist advisor (read 30 September 2026).
Side-by-side comparison
What Pilot's own published pages say, row by row. Regeniq's side of the same rows follows below.
| Dimension | Pilot |
|---|---|
| What the service is | Pilot's site footer reads "A digital health clinic by Eucalyptus", and its site banner says "Pilot has joined the Hims & Hers group" (pilot.com.au, read 30 September 2026). |
| Consultation format | An online questionnaire, then a private practitioner phone chat. The FAQ says a practitioner responds "within 24 hours" (home page and FAQ, read 30 September 2026). |
| How pricing works | A small connection fee, stated as "up to" a capped amount, to reach a practitioner who reviews your answers. If approved, a treatment plan priced as a "starts at" cost per day for each condition, billed every two or three months (FAQ, read 30 September 2026). |
| Contract terms | Automatic billing and shipping are on by default. The FAQ says a plan can be paused or cancelled at any time and that there are no lock-in contracts (FAQ, read 30 September 2026). |
| Follow-ups and delivery costs | Follow-ups are described as free, and shipping as free Australia-wide (FAQ, read 30 September 2026). |
| Pathology | Not described on the pages we read (FAQ, read 30 September 2026). |
| Who makes the clinical decisions | "Partner practitioners" who "work remotely and are located all over Australia" (FAQ). The Medical Team page names three people with their qualifications (read 30 September 2026). |
| Naming of treatments | The FAQ says treatments are not named until a practitioner has consulted with the patient (FAQ, read 30 September 2026). |
| Supply and delivery | Australia Post in plain packaging, refrigerated delivery for some orders, and weight-management orders in up to 10 business days (FAQ, read 30 September 2026). |
| Areas covered | The site has pages for erectile dysfunction, premature ejaculation, hair loss, weight loss, sleep, acne, herpes and mental health (site page list, read 30 September 2026). |
Shared sectionRegeniq's side of this tableThe Regeniq description is much the same on every comparison page, so it is grouped here.
- What the service is
- Regeniq Pty Ltd, Brisbane QLD. Regeniq facilitates telehealth consultations with independent AHPRA-registered practitioners. Regeniq does not prescribe, diagnose, compound or dispense. Clinical decisions are made by your practitioner.
- Consultation format
- A private telehealth consultation with an independent AHPRA-registered practitioner. Treatment is only considered after a live telehealth consultation, never from a questionnaire alone.
- How pricing works
- A consultation fee, paid when you book, that differs by pathway. Fees for the peptide, weight loss and sexual health pathways are listed on the Regeniq pricing page before you sign up. Treatment, service fees, delivery and any pathology are itemised separately, so you can see what each part costs.
- Contract terms
- No memberships and no lock-in on consultations. Some pathways offer a plan once your practitioner has approved treatment; plans renew automatically and you can cancel at any time in your portal.
- Follow-ups and delivery costs
- Your practitioner decides when you are next seen and whether any repeat pathology is due. Reminders come by email and SMS a week before a follow-up or pathology date, and again on the day. Some plans include follow-up consultations. Delivery of medication dispensed by a pharmacy is included in subscription plans. Pay-as-you-go orders have a delivery fee per parcel, shown at checkout.
- Pathology
- Arranged only if your practitioner decides pathology is needed for your assessment. Not everyone needs it. Pathology is billed separately from your consultation.
- Who makes the clinical decisions
- Every consultation is with an independent practitioner registered with AHPRA, who makes the clinical decisions. Regeniq does not prescribe, diagnose, compound or dispense.
- Naming of treatments
- Australian law does not allow prescription medicines to be advertised to the public, so they are not named on the Regeniq site. Your practitioner talks you through the options in your consultation.
- Supply and delivery
- Where your practitioner issues a prescription, an Australian partner pharmacy prepares your order and delivers it. Regeniq does not handle medication or its delivery.
- Areas covered
- Peptide therapy, hormone treatment, weight loss and sexual health pathways.
Regulatory compliance
Information current as of 30 September 2026
TGA status
Not assessed. This page records only what Pilot's own website stated on 30 September 2026.
AHPRA status
Not assessed. Pilot's FAQ describes "partner practitioners" located across Australia, and its Medical Team page names three people with their qualifications (read 30 September 2026).
How Regeniq works
How you speak to a practitioner
At Regeniq you book a private telehealth consultation with an independent AHPRA-registered practitioner, and treatment is only considered after that live conversation. Pilot's site describes an online questionnaire followed by a private practitioner phone chat.
How you pay
Regeniq charges a consultation fee that differs by pathway, with treatment, service fees, delivery and any pathology itemised separately. Fees for the peptide, weight loss and sexual health pathways are listed on the pricing page before you sign up. Pilot's FAQ describes a small connection fee, then a treatment plan priced per day and billed every two or three months. Neither describes a lock-in contract.
What happens with pathology and delivery
At Regeniq, pathology is arranged only if your practitioner decides it is needed, and an Australian partner pharmacy prepares and delivers any order. Regeniq does not handle medication. Pilot's FAQ describes delivery by Australia Post in plain packaging; the pages we read do not describe a pathology step.
Who Regeniq may suit
Someone looking at peptide therapy, weight loss or sexual health who wants to see the consultation fee before signing up, and who is comfortable with a telehealth consultation before any treatment decision.
Who Pilot may suit
Someone who prefers to start with a questionnaire and a practitioner phone chat, is comfortable with a plan billed every two or three months, or is looking at an area Pilot lists, such as hair loss, sleep or acne.
Frequently asked questions
How is a Regeniq consultation different from a Pilot phone chat?
At Regeniq, you have a private telehealth consultation with an independent AHPRA-registered practitioner, and treatment is only considered after that live consultation, never from a questionnaire alone. Pilot's site, read on 30 September 2026, describes an online questionnaire followed by a private practitioner phone chat, with a practitioner responding "within 24 hours".
How does Pilot's per-day pricing compare in structure with Regeniq's consultation fee?
Regeniq charges a consultation fee, paid when you book, that differs by pathway. Fees for the peptide, weight loss and sexual health pathways are listed on the pricing page before you sign up. Treatment, service fees, delivery and any pathology are itemised separately. Pilot's FAQ, read on 30 September 2026, describes a small connection fee to reach a practitioner, then a treatment plan priced as a "starts at" cost per day and billed every two or three months.
Does Regeniq offer a lock-in plan?
No. There are no memberships and no lock-in on Regeniq consultations. Some pathways offer a plan once your practitioner has approved treatment; plans renew automatically and you can cancel at any time in your portal. Pilot's FAQ, read on 30 September 2026, also says there are no lock-in contracts and that a plan can be paused or cancelled at any time.
Who decides whether treatment is suitable?
At Regeniq, an independent AHPRA-registered practitioner makes the clinical decisions after a telehealth consultation. Regeniq facilitates the consultation and does not prescribe, diagnose, compound or dispense. Pilot's FAQ, read on 30 September 2026, describes "partner practitioners" who work remotely across Australia.
Is pathology always required at Regeniq?
No. Pathology is arranged only if your practitioner decides it is needed for your assessment. Not everyone needs it, and it is billed separately from your consultation. The Pilot pages we read on 30 September 2026 did not describe a pathology step.
Who supplies and delivers the medication?
Where your practitioner issues a prescription, an Australian partner pharmacy prepares your order and delivers it. Regeniq does not handle medication or its delivery. Pilot's FAQ, read on 30 September 2026, describes delivery by Australia Post in plain packaging, with refrigerated delivery for some orders.